Information - Empowerment - Development
for the Voluntary and Community sectors in Wigan

Mon 6^th Dec & Tuesday 7^th Dec (2 day course)

Mention the word ‘conflict’ and most of us will imagine heated disagreements, disruption or even physical fights. However conflict can be constructive and creative as well as destructive and demoralising. How we deal with conflict is really up to us and this can affect the outcome it has on us. Learn how we instinctively react and how we can build on different ways to deal with different situations on this fun and interactive 2 day course.

Aim

To enable participants to effectively resolve conflict

Learning Outcomes by the end of the course the participant will be able to: 

• Understand how we usually deal with conflict
• Handle difficult situations in the most appropriate manner
• Say when a conflict situation may arise
• Understand how some conflict can be positive