Stress Management

This course looks at individual’s current stress levels and how to recognise when you are becoming stressed. If you can do this then you are half way to being able to put a plan of action together to stop it spiralling out of control. It helps people to identify when stress can occur and the reasons why it occurs within the workplace and in other situations and will provide practical tips and actions to help to reduce this happening in the future.

Communication Skills

This fun and interactive course looks at the many ways we communicate and how we are always communicating even when we say nothing at all. Why we read things into what we hear from others and how what we say can sometimes be taken in the wrong way, are all covered. During this session we look at how we can improve our communication skills on the telephone and face to face and it also looks into our email and written communication skills.  

Understanding Counselling Theories

This course gives you an insight into what counselling is and outlines the relevant theories which underpin the practice.

Presentation Skills

Giving a presentation can be a daunting and scary experience.  This course looks at how we can prepare for a presentation and how we can get our message across with professionalism and calm. It also addresses making a good impression and keeping the audience awake and interested.

Developing Conflict Resolution Skills

Mention the word ‘conflict’ and most of us will imagine heated disagreements, disruption or even physical fights. However conflict can be constructive and creative as well as destructive and demoralising. How we deal with conflict is really up to us and this can affect the outcome it has on us. Learn how we instinctively react and how we can build on different ways to deal with different situations on this fun and interactive 2 day course. 

Developing Leadership Skills

Do you know what the main functions of a leader are? Do you know the difference between a good manager and a good leader? Do you know how a leader can help a group to function well? Learn the answers to all these questions and more through this course. Learn when to lead and when to manage and the difference between the two.

Managing Change

Change happens, it is a natural part of life and the work that we do, but it can be difficult to manage.  This course will help you implement change! 

Participating in the Community (Full Qualification in Personal Development)

This course is delivered as a full level 2 qualification delivered over a 4 week period (one day a week). The course focuses on the skills required to enable participants to succeed in volunteering roles

The following training courses are tailor made to your own organisation’s need. 
Please contact Beaulah Gowen,  Business Development Manager, to discuss your needs

• Managing Volunteers
• Introduction to Tendering
• Roles and Responsibilities of Trustees
• Preparing to Teach in the Lifelong Learning Sector
• Developing Advocacy Skills
• Confidence Building 
• Assertiveness Skills
• Time Management
• Team Building
• Negotiation Skills

Safeguarding Adults

Safeguarding Children